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How to Cancel My Account

Cancel your monthly or annual Timeline Genius subscription in your "Plans and Billing" settings.

Updated over 5 months ago

Happy to help you with this, but sad to see you go 🥺

Please keep in mind that your timelines will become inaccessible and then will disappear from your account. If you decide to resume your membership, we will make every effort to restore your timelines. However, please note that there might be some limitations or changes in the restored timelines, as they may not be exactly the same as before.

If you wish to proceed, you can cancel or pause your membership on your dashboard anytime by choosing the dropdown menu at the top right where you see your name or company name, then choose Plans and Billing and you'll see the cancellation link:

If you don't see a cancellation button, then you are not subscribed to any of our plans.

We surely appreciate you being a Timeline Genius member and would love to ask for your feedback on your overall experience and maybe a sentence as to why you are canceling so that we can continue to improve and enhance the user experience.

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