My Account

Need account support? Learn about your account settings, preferences, and billing.

10 articles in this collection
Written by Eddie Babbage and Leah House Elias

Time Tracking Feature

How to know how much time has been spent on a particular timeline

Written by Leah House Elias
Updated over a week ago

Account Settings

Change the Email Address Associated With My Account

Update the email address for your Timeline Genius account

Written by Eddie Babbage
Updated over a week ago

Reset My Account Password

Update the password for your Timeline Genius account

Written by Eddie Babbage
Updated over a week ago

Allow More Than One Person on My Team to Use Our Timeline Genius Account

Add other users to your Timeline Genius account

Written by Eddie Babbage
Updated over a week ago

Specify Which Planners on My Team Can See and Access Certain Timelines

Learn about multi-user access to account timelines

Written by Eddie Babbage
Updated over a week ago

Cancel My Account

Cancel your monthly or annual Timeline Genius subscription

Written by Eddie Babbage
Updated over a week ago

Is My Data Secure on Timeline Genius?

Learn about data security on Timeline Genius

Written by Eddie Babbage
Updated over a week ago

Payment and Billing

Change My Account to an Unlimited Plan

Upgrade your account to receive unlimited timeline credits

Written by Eddie Babbage
Updated over a week ago

Update the Credit Card on File for My Account

Update payment details for your Timeline Genius account

Written by Eddie Babbage
Updated over a week ago

Renew My Annual Subscription

Learn about the Timeline Genius subscription renewal process

Written by Eddie Babbage
Updated over a week ago