If a collaborator's comment is missing from your timeline, but you received a notification for it, here are the most common reasons why:

1️⃣ The collaborator was removed from the event – When a collaborator is removed from a timeline, all their comments are deleted, even if they are later re-added.

2️⃣ The collaborator deleted their comment – If the person who made the comment removed it, it will no longer appear.

3️⃣ A team member deleted the comment – If another team member or admin deleted the comment, it will no longer be visible.

4️⃣ Filters are hiding the comment – If you have a filter applied (e.g., "Show only incomplete tasks"), the comment may not be visible. Try adjusting your filters.

5️⃣ The page needs to be refreshed – Sometimes, updates take a moment to sync. Try refreshing the page or waiting for the auto-refresh (every 10 minutes).

🔹 Check if the collaborator is still assigned to the event.
🔹 Ask the collaborator if they deleted the comment.
🔹 Verify that no filters are hiding the comment.
🔹 Refresh the page or log out and back in.

If you've checked all of the above and the comment is still missing, please reach out to our support team for further assistance! 😊