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Troubleshooting

Troubleshooting

Having problems? Get help fast so you can troubleshoot issues and get back to work.

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14 articles in this collection
Written by Eddie Babbage

Editing Timelines for Postponed Events

Changing Dates and Reactivating Archived Timelines
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Written by Eddie Babbage
Updated over a week ago

How to Change Event Dates in Timeline

Maybe your event was postponed and now you need to change the dates in your timeline. Here's how!
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Written by Eddie Babbage
Updated over a week ago

Can't Add Account Member to my Team

Error saying their email address is already in use
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Written by Eddie Babbage
Updated over a week ago

Colors not copying over when I re-use a timeline

If you created a timeline that you want to duplicate and reuse, but the colors in the items did not copy over, here's how to fix that.
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Written by Eddie Babbage
Updated over a week ago

Solving Common Collaborator Problems

If your planner invited you to collaborate, and you have some questions, this is for you!
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Written by Eddie Babbage
Updated over a week ago

Timeline Genius says I have Timeline Items in the Past. What do I do?

What to do if you generate a timeline and you get a message saying you have items in the past
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Written by Eddie Babbage
Updated over a week ago

Why is the Spacing Off in my PDF?

Some common reasons that your PDF may be misaligned
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Written by Eddie Babbage
Updated over a week ago

Account and Login

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3 articles in this collection
Written by Eddie Babbage

Using Timeline Genius

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4 articles in this collection
Written by Eddie Babbage